Home Troubleshooting Regional Settings

Regional Settings

This article describes how to identify and resolve date and number parsing problems due to Regional Settings.

When executing certain Nodes, interpretation of numbers, currencies and dates may be affected by the regional settings of the server (both in-Cloud and via DropPoint).

This typically manifests as a data casting or conversion problem, for example 'Error converting data type varchar to numeric' .

The problem can occur on Node invokes directly from our Cloud environment or via DropPoint. Flowgear Cloud Environments all have the Regional Setting English (United States) . If it is necessary to use a different Regional Setting, route the Node through a DropPoint and assign the desired regional setting on the server the DropPoint is installed on.

Examples of Regional Setting variations

  • In some countries, the decimal separator is actually a comma so the number 12.34 is written as 12,34 . If data is passed to a Node that expects a numeric value and the regional settings specify a comma as the decimal separator, a numeric value containing a period (.) may be seen as non-numeric.
  • A number containing a thousands separator could actually be interpreted completely incorrectly. For example 123,456 could be interpreted as 123.456 rather than 123456 .
  • Automatic date parsing on some Nodes, apps or services may be governed by regional settings. The date 01/03/2020 could be interpreted as 1 March or 3 January depending on the regional settings.

Dealing with Regional Settings-Related Issues

Modify Regional Settings

Warning: Changing Regional Settings may impact other apps and services on the server. It will also be necessary to reboot the server for changes to take effect.

If the DropPoint service is running under a named user account

  • Log in to Windows as the user account the DropPoint is running under
  • Open Regional Settings by running intl.cpl from the Run Dialog.
  • Select a different region from the Format Change the date and time formats from the Formats tab
  • If you have a problem with date parsing, modify the date formats shown on the Formats tab
  • If you have a problem with number or currency parsing, click Additional Settings . Settings such as Decimal Symbol can be modified here

If the DropPoint service is running under a system account (Local System, Local Service or Network Service)

  • Begin by opening Regional Settings by running intl.cpl from the Run Dialog.
  • Click the Administrative tab
  • Click Change system locale
  • Select a new locale for system accounts. Note that it is not possible to customize options such as Decimal Symbol under a locale for system accounts. If you need to customize these, run the DropPoint under a named user account

Avoid Ambiguity

Wherever possible, avoid ambiguity when presenting data. For dates, the form yyyy/mm/dd is unambiguous.

For numeric values, avoid using thousand separators (comma or space) altogether where possible.

For currencies, avoid including the currency symbol altogether, provided the target app or service is able to accept this.

Annotate Special Cases

If you are required to conform to a non-obvious way of presenting data, use a comment on your Workflow or Script to explain the purpose of the behavior.